Your invoice will be sent to your specified email address. If you have not received your invoice, please check your spam folder. You can also view your invoice in our store by logging into your account.

We use Payson for card payment which support VISA and Mastercard. Sometimes the communication between banks and payment systems does not always work. Should it not work please choose another payment method or contact your bank.

This option is unfortunately not available for customers outside Sweden. For our swedish customers, choose Payson and part payment as payment method.

We use Payson as a supplier for direct payment via bank, part payment, card payment (VISA / Mastercard) and invoice. For customers outside Sweden, we offer Card Payment and Bank Transfer (where available) and Proforma Invoice. 

This would indirectly mean that we must raise prices for you as a customer in an already heavily priced industry. Of course, we always pay for any return shipping if we have done something wrong.

We wish we could. Logistics is always a concern, but we do we can to influence delivery times and notify in the event of changes around the shipment.

We want you to be satisfied. You simply register a return request in your account, and you will get more information on how to proceed. If you have problems logging in send an email to support@evxab.com and we will help you. Please note that other conditions apply to companies.

We have chosen to use external warehouses on parts of our assortment to optimize warehousing but above all in order to be able to deliver larger quantities of goods to you as a customer faster.

This can sometimes mean that you get more packages on the same order as all products do not share the same external stock. But we always try to customize individually so that each order is as fast and smooth as possible.

We constantly update our stock balances. If you are unsure of our stock balance when ordering, please contact us before placing your order.

Keep in mind that price comparison sites do not update inventory balances as frequently and therefore may differ when you visit our store.

No. We always send your order's package number via SMS alternative to your specified email address after it has been shipped from our warehouse. If it is sent directly from our supplier, this may take a working day, in some cases your package can be delivered before you have received your parcel number.

Please note that we also send smaller packages with padded envelopes or similar, then tracking cannot be applied.

For questions, contact us at support@evxab.com

No, you can click here to see your order status as a guest. To see your order status you need to enter your order number and the e-mail address you used for the purchase.