Welcome to our customer service. Here we help you with questions, thoughts and other matters.
We always respond within 24 hours. If your question concerns a previous order, please attach the order number to which the case applies.
In the case of your technical support case, you must first send a detailed error description to firstname.lastname@example.org, attach your order number to facilitate handling.
Email: email@example.com (You will be assigned a case number in our ticket system).
Switch Phone: (+46) 19 - 761 33 21 (Mon-Thu 8 am - 5 pm, Fridays 9 am - 3 pm).
EVXAB.COM always responds to email within 24 hours (Mo-Fri). The exception applies to major holidays. We are always available to you and do our utmost to maintain good customer relations.
We are available in the chat during weekdays. If you see that the chat tab at the bottom right is green then we are available for chat. An easy and convenient way to communicate without having to wait in the telephone queue.
This would indirectly mean that we must raise prices for you as a customer in an already heavily priced industry. Of course, we always pay for any return shipping if we have done something wrong.
We wish we could. Logistics is always a concern, but we do we can to influence delivery times and notify in the event of changes around the shipment.
We want you to be satisfied. You simply register a return request in your account, and you will get more information on how to proceed. If you have problems logging in send an email to firstname.lastname@example.org and we will help you. Please note that other conditions apply to companies.
No. We always send your order's package number via SMS alternative to your specified email address after it has been shipped from our warehouse. If it is sent directly from our supplier, this may take a working day, in some cases your package can be delivered before you have received your parcel number.
Please note that we also send smaller packages with padded envelopes or similar, then tracking cannot be applied.For questions, contact us at email@example.com
No, you can click here to see your order status as a guest. To see your order status you need to enter your order number and the e-mail address you used for the purchase.